Miriam Lopez is a Vice President, Operations Manager II within the Collateral Valuations Group for Chase Home Lending.
Miriam has been with JP Morgan Chase since 2013 in strategic roles supporting Home Lending and Capital Markets managing forensic reviews, appraisal escalations, reconsideration of values and appraisal quality while streamlining processes and highlighting best practices.
In her current role, Miriam developed the Chase Staff Appraiser team in 2018 and was responsible for managing the organizational structure and team objectives, identifying risks and controls, and created a first-class team focused on quality and customer service. In 2021, Miriam launched the Chase Apprentice program across 6 key markets as well as the development and growth of the Chase Direct Engagement Panel. Miriam continues to drive operational excellence to ensure customer expectations are met on an ongoing basis by driving performance and process improvements.
Miriam holds a Bachelor of Science degree in Finance with a focus in Real Estate. Miriam has been licensed as Florida Certified Residential Real Estate Appraiser for 29 years and resides in Tampa, FL with her husband and three children.